Malik Muhammad Jamshaid RazAI Automation & Software Systems Professional
15+ years of hands-on experience building web applications, AI assistants, CRM platforms, automation systems, and business software solutions.
Results-oriented Software Systems and AI Automation Specialist with over 15 years of practical hands-on experience designing, developing, and deploying robust business systems, custom CRM platforms, and high-traffic web applications. Proven track record leading digital transformation and automation initiatives for UK and international enterprises, with deep expertise in full-stack engineering, cloud infrastructure, and mobile-first product development.
Why Hire Malik?
15+ Years Technical Depth
Extensive career across full-stack engineering, database systems, and mobile software. Capable of building production apps from blank canvas to live deployment.
AI & Operations Automation
Expertise in integrating LLMs, configuring AI call centers, and creating automated WhatsApp messaging tunnels to optimize workflows and reduce headcount costs.
Architectural Cleanliness
Strict adherence to clean code patterns, type safety, modular structures, and standard REST design. Builds systems that scale without technical debt.
Career Highlights
Leading remote software architecture and AI projects for UK registry companies like *The AI Nexus Ltd*, delivering production systems with high quality.
Implemented complex WhatsApp automation funnels and custom CRM tools, dramatically scaling inbound lead capture and customer support responsiveness.
Skills & Expertise
AI & Automation Solutions
Frontend Engineering
Backend & Systems Development
Databases, Cloud & DevOps
Mobile Solutions
Hands-on Professional Experience
A compact overview of over 50+ real-world AI, SaaS, automation, healthcare, business, CRM, ERP, property, education and digital platform systems designed and developed across multiple industries.
Core Platforms6
AI & Automation10
AI & Voice Automation1
Business & Enterprise11
Education & Recruitment6
Finance & Blockchain4
Healthcare3
Healthcare / Services1
Legal & Professional3
Real Estate & Property5
Work Experience
Lead Systems Architect & AI Engineer
The AI Nexus Ltd
Directing the design and architecture of AI-driven business automation platforms, SaaS products, and custom CRM systems for international clients.
- Architected VoxNexus AI Call Center, automating inbound/outbound telephony workflows and integrating LLM-powered agents for 24/7 client operations.
- Implemented DeepOps AI Employee System, generating intelligent task delegations and optimizing business automation workflows for corporate clients.
- Designed and deployed enterprise-grade WhatsApp Automation funnels and custom CRM tools, improving user retention and contact center response times by over 45%.
- Configured robust Linux VPS environments and Docker containers, ensuring high availability, continuous integration, and secure deployments.
Senior Full Stack & Mobile Engineer
AmanGo
Architected and delivered the full-stack infrastructure for a logistics and transportation booking system, managing concurrent live passenger tracking and payments.
- Developed and maintained AmanGo's core backend systems using Node.js, Express, and PostgreSQL, ensuring transaction safety and sub-100ms API response times.
- Created a custom Admin Panel using Vite, React, and Tailwind CSS, offering live dashboard telemetry and reporting analytics for operations managers.
- Co-developed the client-facing mobile application using Flutter and Dart, supporting real-time notifications, geolocation, and payment gateways.
- Optimized database schemas using Prisma, scaling data access and transaction processing speeds during peak traffic hours.
Principal Systems Engineer & Consultant
Independent Software Consultant
Consulted for SMBs and enterprise clients globally, designing bespoke web systems, custom CRM databases, and business automation platforms.
- Created BuildTrack ERP, a custom enterprise resource planning suite for tracking material supply chains, project accounting, and payroll.
- Developed NexusLeadPilot, a SaaS lead-generation system integrating marketing automation APIs, email sequencers, and user dashboards.
- Architected and built Health Nexus, a secure, HIPAA-compliant patient charting and scheduling software suite for private clinics.
- Delivered Servello, a fast and responsive service-based business management platform with custom online booking, scheduling, and billing.
Featured Projects
VoxNexus AI Call Center
A complete autonomous telephony call center system that integrates advanced speech-to-text, LLM conversational intelligence, and custom VoIP pipelines to manage customer support without human agents.
DeepOps AI Employee System
A business automation SaaS system that leverages multiple AI agents to execute routine business workflows, generate content, monitor system alerts, and manage database reporting.
Health Nexus
Secure patient scheduling, clinic administration dashboard, and automated WhatsApp patient reminder system to reduce appointment no-shows.
AmanGo Logistics System
Co-created a real-time transport booking and dispatch system featuring concurrent passenger tracking, automated telemetry logs, and a unified admin reporting portal.
NexusLeadPilot
SaaS automation platform designed to scan, filter, and nurture outbound leads utilizing custom email sequencers, live dashboard analytics, and CRM integrations.
BuildTrack ERP
Custom ERP solution designed for business systems, tracking supply-chain logistics, inventory levels, project expenses, payroll, and employee timesheets.
Servello
Client booking, invoice generation, and custom scheduling dashboard built specifically for service-oriented businesses to automate billing and bookings.
Education & Languages
Education
Higher Secondary School Certificate
Rawalpindi Board • Rawalpindi, Pakistan
Languages
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Contact & Connect
If you would like to connect for software development, system design consultations, or engineering leadership opportunities, please feel free to reach out. I am open to international relocation opportunities.